Thank you for your feedback. We’re truly sorry to hear that you weren’t satisfied with your experience at Ringshing.

We want to share a few important details that might clarify things for other visitors. First, at Ringshing, we have a simple return policy: if you’re not happy with your purchase, you can return it within 3 days for a full refund. Additionally, when our products are delivered, we allow customers to open and check their items before paying. It’s surprising that these options weren’t used, which makes this review feel a bit unusual.

We also want to emphasize that our moissanite stones are certified and of high quality, which is why they’re priced higher than cheaper simulants like cubic zirconia. If a lower price was expected (for example, 3K or 4K PKR), it could be due to a misunderstanding about the value and quality of genuine moissanite.

Lastly, we noticed that you didn’t reach out to our support team before leaving a review. We’re always here to help and could have resolved your issue quickly, including offering a free replacement in case of any rare defects.

To our visitors: Please know that your satisfaction is very important to us, and we stand by our quality and service. If you have any concerns, we’re always ready to assist you.