Thank you for taking the time to share your feedback. We’re sorry to hear that the quality and finishing of the product did not meet your expectations.
At Ringshing, we put great effort into ensuring our advertising reflects the true beauty and craftsmanship of our jewelry. Our moissanite pieces are certified and undergo strict quality checks to match the high standards we promise. If there’s ever a rare case where a product does not meet our claims, we are more than happy to make it right.
Please remember that we offer a 3-day hassle-free return policy and are committed to ensuring every customer is satisfied with their purchase. If you received a product that didn’t match our advertised quality, we encourage you to reach out to our support team so we can resolve the matter, whether through a replacement or a refund.
To our valued customers: We stand behind our commitment to quality and invite you to experience the beauty and craftsmanship of our jewelry. Your trust means everything to us, and we are always here to help if you have any concerns.